The Trump connection

I was chatting to my American friend, Adam Scott, the other day and fairly predictably our conversation quickly turned to the US election result. He asked me how I thought having Trump as president would or could affect our business and equally UK businesses alike? My...

Remember remember the fifth of November

Remember, remember the fifth of November, when you missed that important call how were you to know that they’d hang-up and go, to a competitor thanks to your shortfall Remember, remember you were working so hard, when that call came through to you but you were...

Happy staff

Here at Connect we focus on having happy well trained staff that are comfortable in their work. When we take on a new client we like to know about the business and understand what the client wants from our services, so we make sure that any one of our team that...

Attire in the workplace

What to wear to the office? There are many companies around the world, and here at home requiring business attire to be worn in the workplace. The thought is, one should look professional in order to be taken seriously at the office. Other places require business or...

Free trial is here to stay

Why our 14 day free trial is here to stay Why do you offer such a long trial? We know that our service may be a new concept to many businesses and so a one week or 10 day trial probably isn’t long enough to fully get used to how we work. 10 days also isn’t...

Children in need

Friday the 16th of November 2012 saw the welcome annual return of Children in Need (which you can still donate to!) and our operators in Edinburgh helped to raise £118 by answering the phones in their pyjamas. Cakes were eaten (any excuse) and everybody enjoyed the...
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