by Nicky Walker | Feb 27, 2019 | Business, Call Handling
We have seen unprecedented advancements in the technological area in the last few decades, which has completely transformed the way businesses used to be conducted. The availability of the latest technology has empowered businesses to connect on a global scale....
by Nicky Walker | Mar 30, 2018 | Call Handling
If you have ever been continually pestered by cold calls there is a good chance that some of them may have ended recently. That’s because a firm in Clydebank was recently raided by the Information Commissioner’s Office (ICO) after a suspected 200 million...
by Nicky Walker | Oct 17, 2017 | Business, Call Handling
We frequently read about the dangers or perceived dangers of smartphones these days, whether it be from arthritis in our thumbs to walking into a tree as we browse through our Facebook feed but despite this the number one danger still remains actually receiving phone...
by Nicky Walker | Aug 1, 2017 | Business, Local Presence
A lot has changed in the telecoms industry recently and will no doubt continue to change so please be aware that the figures and costs quoted below are correct as of July 2017*, they may not still be accurate if you are reading this whilst whizzing about on your hover...
by Nicky Walker | May 31, 2017 | Charities, Local Presence
I’m sure everybody reading this will have seen and been affected in some way from the recent terrorist attack at the Ariana Grande concert in Manchester which killed 22 innocent people, young and old. Through this tragedy, however, we also saw some of the best...
by Nicky Walker | May 22, 2017 | Business, In the Office
So Mrs May has called a snap election to take place on the 8th of June 2017, 3 years before many of us were expecting to drag ourselves down to the polling station yet again. What does it mean to Connect? I know my children will be heartbroken at having to miss...
by Nicky Walker | Apr 18, 2017 | Business
Starting a business is not really as big a deal as it is to maintain it. But for new businesses, trying to break even and soar above zero profit is something to think about. The difficulties common with new businesses are not unique problems but are normalities...
by Nicky Walker | Apr 6, 2017 | Call Handling, Diary Management, Virtual Receptionist
The need of a customer support service is now a necessity for many growing businesses; however, the budget constraint might not allow them to hire reception staff for providing this level of support and/or reception services. The solution to such a problem is by...
by Nicky Walker | Mar 23, 2017 | Charities, In the Office
Connect are delighted to announce our sponsorship of Nathan “Lightning” MacQueen. Nathan MacQueen is a British Paralympian archer who competed in his first Paralympics last year at Rio 2016. He lives locally to our main office near Edinburgh and Connect...
by Nicky Walker | Jan 24, 2017 | Business, Call Handling
Sales calls are annoying, the cold calls, the PPI calls, the automated calls or even the offer of some fantastic new double-glazed windows – all of them a nuisance. Why do they still exist? Can there really be that many people in the country that just happen to have...
