In the past, people thought of a handful of industries and being ‘fast paced’ but now, with the advent of digital communications, it’s hard to think of an industry that isn’t fast moving. Amongst all the emails and apps, it can be too easy to lose sight of a timeless...
The term “virtual receptionist” can mean a few different things to certain sectors and businesses. For some, it conjures up an image of a sophisticated software system, seamlessly handling calls. For others, it’s a dedicated professional, albeit...
For some, working remotely or working from home seemed like a dream too good to ever come true. No more early starts to miss the rush hour, no more hitting the snooze button 2 or 3 times too many and then actually being caught in the rush hour. No more sitting next to...
Our IT boffins have been hard at work over the past few months to deliver our brand new telephone answering app and we are pleased to announce that it is now live and available for download. What is this new app and what can it do for me? Our new app has been designed...
Requiring a telephone answering service is becoming more and more common. One of the top reasons for this is that companies are trying to stay on top of their game by staying close to their customers. Here are some reasons why you and your business should consider...
We have seen unprecedented advancements in the technological area in the last few decades, which has completely transformed the way businesses used to be conducted. The availability of the latest technology has empowered businesses to connect on a global scale....
If you have ever been continually pestered by cold calls there is a good chance that some of them may have ended recently. That’s because a firm in Clydebank was recently raided by the Information Commissioner’s Office (ICO) after a suspected 200 million...
We frequently read about the dangers or perceived dangers of smartphones these days, whether it be from arthritis in our thumbs to walking into a tree as we browse through our Facebook feed but despite this the number one danger still remains actually receiving phone...
A lot has changed in the telecoms industry recently and will no doubt continue to change so please be aware that the figures and costs quoted below are correct as of July 2017*, they may not still be accurate if you are reading this whilst whizzing about on your hover...
The need of a customer support service is now a necessity for many growing businesses; however, the budget constraint might not allow them to hire reception staff for providing this level of support and/or reception services. The solution to such a problem is by...
