Connect Communications Services Ltd

Based on the outskirts of Edinburgh, all calls are answered by our UK based, professional and friendly operators.

We offer all new call answering service enquiries a free, no obligation trial of up to 7 days so that we can prove our service can work and be a huge benefit to your business. Our business hours are 8am to 6pm, Monday to Friday, out of hours calls can be answered by voicemail then emailed on close of call to clients or calls can be routed elsewhere.

Established for over 8 years we provide comprehensive call handling and telephony services for businesses of all types and sizes across the UK and beyond.

Telephone answering

Diary management

Telephony services

Professional and friendly

UK based - always

Here’s what makes us different:

1. our pricing structure is clear and transparent

you know precisely what you’re paying for

3. all our people are based at our contact centre in Edinburgh and we never outsource (unlike many others)

you can be sure all your calls are answered in the UK by well trained, experienced operators

4. we can help your business grow and reduce your costs

using Connect is much more cost-effective than paying for the same service in-house

5. we don’t have a regimented call centre set up

because we know your clients and prospects expect and prefer a friendly, reception style environment ensuring every caller gets a naturally warm welcome

7. for peace of mind

our state-of-the-art telephone infrastructure and secure back office enables us to handle ever-growing call volumes

8. trial

we provide a free trial for a period of up to seven days; or of up to one hundred messages, whichever is reached first.

Page Last Updated: March 12th, 2020