Cost Calculator

View the range of Connect’s call handling services and choose a package that suits your call volumes. If you are unsure which type of service you need, request a call back and one of our team will be happy to talk things through.

To view our pricing, please select the service level you require:

PRO

Need a little bit more from our operators?

 

  • Enhanced message taking
  • Call transfers
  • Enhanced training
  • Interactive on-screen guidance
  • Access client CRM/database
    • Access client online diary

Starting from £69.29 per month, our PRO packages include enhanced training and interactive on-screen information so operators can respond to caller’s queries as well as collecting more in-depth messages with additional information from callers.

SELECT

CLASSIC

Most popular from £14.99 per month

 

  • Standard message taking
  • Call transfers
  • Classic training
    • Interactive on-screen guidance
    • Access client CRM/database

CLASSIC is ideal for businesses both large and small that require straightforward live call handling tasks from our team of professional and friendly receptionists.

SELECT

DIARY

Online diary management

 

  • Enhanced message taking
  • Call transfers
  • Enhanced training
  • Interactive on-screen guidance
  • Access customer online diary

From £80.29 per month, our Diary packages include enhanced operator training and integration with a wide range of online diaries to book, amend and cancel appointments for your callers.

SELECT

Need help deciding? Request a callback:

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Estimate monthly costs

The cost calculator has been designed to help you estimate your monthly costs if you choose to become a client of ours.

As always, we offer a free trial so you can assess how well our service works for you, while also providing a more accurate estimate of monthly costs.

Connect’s operators are available during regular business hours, Monday to Friday, 8 a.m. to 6 p.m, for our “live” service. Our after hours service is automated and complimentary. Messages received outside of these hours are neither charged nor counted toward your monthly message volume.

What can the cost calculator estimate?

If you know the approximate number of calls your business is missing, or need us to answer, then the cost calculator can help give an idea of the best tariff available.

As always, the best way to get an idea of cost is to trial the service for free.

Sensible pricing

Our tariffs are based on messages sent, not on the number of phone calls received.

That means we do not include sales calls, wrong numbers, hang-ups or other nuisance calls when calculating you monthly message totals.

Call us on 0330 3333 777 for more information or click here to set up your free trial online now.

How it works

We aim to get you set up with our service as quickly as possible.

If you’re missing calls at the moment, then we want that to end today!

Step 1:

Request a free trial or sign up today

Step 2:

A member of our team will get in touch to finalise set up. How we need to answer calls, do you need a new business phone number etc.

Step 3:

All or some of your incoming calls will be diverted to our team, from this point on we will be able to support your business, providing exceptional customer service, appointment booking, or acting as your own receptionist.

Step 4:

You’ll get monthly reports, ongoing contact from your dedicated team, and a truly personal service.

Step 5:

Focus on growing your business knowing you’ll never miss a call again.

Page Last Updated: February 26th, 2025

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