Our telephone answering service starts from just £19.99 a month

Are you finding there aren’t enough hours in the day?

Do you find yourself working away from the office?

Do you stuggle to answer important business calls?

Connect can help. Our telephone answering service is the affordable solution you and your business need.

All callers are greeted by our friendly, professional and polite UK based receptionists who will:

  • Collect information from the caller
  • Respond to the callers questions or queries as you instruct
  • Send your messages on by email or text
  • …or transfer calls to the relevant department or person

30 day free trial

Apply now for a 30 day free trial:

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92% of businesses who try our service for free become customers

Professional and polite at an affordable price

Our unique systems and comprehensive training mean that, while other services are limited to collecting a simple message from your callers, at Connect, we can offer the full range of inbound call services.

From booking callers into your appointment schedule to processing your callers’ orders and providing product support, our expert team will give your callers the service they expect.

Let us be your voice from as little as £19.99 a month.

Call us on 0330 3333 777 or click here to apply online for a 30 day free trial

More than just an answering service!

  • Diary Management

    Booking, amending or confirming appointments and organising schedules

 

  • Customer Service

    Answering questions about your business, services and providing customers with friendly service options

 

  • Order and Form Processing

    We can process orders, take callers through online forms, process payments and much more

Julie ready to take a client call

Training always comes first at Connect

Many of our receptionists have been with us for ten years or more but we don’t rest on our laurels: Our expert, ongoing training means that your team will be fully briefed on your business and on your service.

Our one-to-one training is backed up by unique systems which supply our receptionists with the information they need, when they need it. It also ensures that your messages are dispatched to you immediately to your preferred destination.

Call us on 0330 3333 777 or click here to apply online for a 30 day free trial

Impress every caller

From just £19.99 a month

UK based operators

30 day free trial

Call us 0330 3333 777

Recent clients to Connect’s call answering services:

Vehicle Respray Garage

Our new client openly admitted that they simply didn’t have the time to answer their calls as they were far too busy out in the garage carrying out vehicle body repairs and resprays. As a result they were losing potential new business and also upsetting existing clients who felt they were being ignored.

With premises on the outskirts of Birmingham, our client’s callers were frequently asking for directions to the garage, looking to book an appointment, basic pricing of their services and opening times.

Connect receptionists now answer the garage’s phone calls quickly and are able to advise callers of basic details or arrange a call back later in the day when a mechanic is available. Most importantly our operators set realistic expectations as to when a callback will be so as to avoid repeat callers.

Respraying a car

Dog Training College

Based in Durham, the college attracts dog owners and trainers from all over the north east of England. Using fun, enthusiastic and proven techniques the college has quickly build-up a fantastic reputation for training even the most challenging of dogs.

Such has been the rapid growth in the college they found that they were missing calls as the receptionist was frequently out of the office helping with setting up courses and sometimes assisting with training.

The college provided Connect with a detailed FAQ guide to help callers at first point of contact. For bookings, our operators take contact details, age and breed of dog and any other important information. An email is then sent and the college calls back at a more convenient time for them to discuss which course is best suited and arrange a booking

Training at the dog college

Wall Coating Business

A Scottish based family run roof and wall coating business operating throughout Scotland and the North of England. With over 25 years of experience, our client provides a wide choice of coatings, wall restoration, and render repair services for private and commercial properties.

Calls are answered in the company name, our operators advise that our client is currently out on an appointment and offer to take a message comprising of:

  • callers name
  • contact number
  • email address
  • full postal address

Details are then emailed immediately on close of call.

Coating a wall

How small and large businesses outsource to Connect

In order for our operators to answer your calls, Connect will allocate a unique telephone number for you to either divert existing calls to or for you to advertise your company services with.

Upon calling, our professional receptionists use a personalised script tailored to your business along with your instructions as to how callers should be handled. You dictate the conversation points and we take care of the rest.

Call us today on 0330 3333 777, our enthusiastic and friendly operators are ready to help you grow your business.

Page Last Updated: September 5th, 2018

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