Our telephone answering service starts from just £19.99 a month
Are you finding there aren’t enough hours in the day while you run your business? Do you find yourself in the field working more than in the office?
Connect can help. Our telephone answering service is the virtual assistant you need to answer calls by your company name or using a script you create. All callers are greeted by our friendly, professional and polite UK based receptionists who will:
- Collect information from the caller
- Respond to the callers questions or queries as you instruct
- Send your messages on by email or text
- …or transfer calls to the relevant department or person
Professional and polite at an affordable price
booking, amending or confirming appointments and organising schedules
answering questions about your business, services and providing customers with friendly service options
Order and Form Processing
we can process orders, take callers through online forms, process payments and much more
More than just an answering service
What makes us different from our competition is our efficiency and affordable plans catered specifically to your business.
At Connect we strive to provide expert training to our employed in-house staff giving you so much more than just an answering service, we provide you and your callers with an overall experience!
Clear pricing, quality people
The systems we’ve developed and the quality of our people mean that we’re well equipped to give your customers a first class experience when you outsource to our receptionists .
Connect will always provide the best service for an affordable price.
Let us be your voice when you are away from the office from just £19.99 a month.
Call us on 0330 3333 777 or click here to apply online for a 30 day free trial
Take a 30 day free trial
We offer all new enquiries a completely free, no obligation, 30 day trial of our service.
We ask for no card details and no commitment to continue past the trial period, just that you try it for the full 30 days so you can see what a benefit it can be to your business. Call us on 0330 3333 777 or
Recent clients to Connect’s call answering services:
Vehicle Respray Garage
Our new client openly admitted that they simply didn’t have the time to answer their calls as they were far too busy out in the garage carrying out vehicle body repairs and resprays. As a result they were losing potential new business and also upsetting existing clients who felt they were being ignored.
With premises on the outskirts of Birmingham, our client’s callers were frequently asking for directions to the garage, looking to book an appointment, basic pricing of their services and opening times.
Connect receptionists now answer the garage’s phone calls quickly and are able to advise callers of basic details or arrange a call back later in the day when a mechanic is available. Most importantly our operators set realistic expectations as to when a callback will be so as to avoid repeat callers.
Dog Training College
Based in Durham, the college attracts dog owners and trainers from all over the north east of England. Using fun, enthusiastic and proven techniques the college has quickly build-up a fantastic reputation for training even the most challenging of dogs.
Such has been the rapid growth in the college they found that they were missing calls as the receptionist was frequently out of the office helping with setting up courses and sometimes assisting with training.
The college provided Connect with a detailed FAQ guide to help callers at first point of contact. For bookings, our operators take contact details, age and breed of dog and any other important information. An email is then sent and the college calls back at a more convenient time for them to discuss which course is best suited and arrange a booking
Wall Coating Business
A Scottish based family run roof and wall coating business operating throughout Scotland and the North of England. With over 25 years of experience, our client provides a wide choice of coatings, wall restoration, and render repair services for private and commercial properties.
Calls are answered in the company name, our operators advise that our client is currently out on an appointment and offer to take a message comprising of:
- callers name
- contact number
- email address
- full postal address
Details are then emailed immediately on close of call.
How small and large businesses outsource to Connect
In order for our virtual receptionists to answer your calls, Connect will allocate a unique telephone number for you to either divert existing calls to or for you to advertise your company services with.
Upon calling, our operators use a personalised script tailored to your business along with instructions as to how callers should be handled. You dictate the conversation points and we take care of the rest.
Our enthusiastic and friendly operators are ready to help you grow your business.
Page Last Updated: May 19th, 2017