The hidden cost of a telephone number

A lot has changed in the telecoms industry recently and will no doubt continue to change so please be aware that the figures and costs quoted below are correct as of July 2017*, they may not still be accurate if you are reading this whilst whizzing about on your hover...

Callflow

So, you have your telephone network all set up, with your key people allocated their own numbers. Customers can get through to the right people right away. Then, one of your people is suddenly taken ill and has to stay at home. The calls they were receiving are going...

Local Rate Phone Numbers

Go local No matter what business you’re in getting close to your customers is a must. However, achieving that can be tricky, especially if you’re in one part of the country and they’re in another. One way of showing customers they’re at the front of your thoughts is...

How to Divert Calls

I thought it would be good to write up a little refresher on how to divert calls to Connect as it’s one of the most asked questions and usually the biggest obstacle when setting up the service for new clients. Existing (non-Connect) Non Geographic Numbers: If you have...
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