by Nicky Walker | Oct 13, 2016 | In the Office, Business
When there is background noise on a call, it can be a challenge for all parties to communicate effectively. It is important to take steps to alleviate background noise, in order to make the customer experience as best as possible. So, what can be done and what do we...
by Nicky Walker | Jun 23, 2016 | Offers, Call Handling, In the Office
Why our 14 day free trial is here to stay Why do you offer such a long trial? We know that our service may be a new concept to many businesses and so a one week or 10 day trial probably isn’t long enough to fully get used to how we work. 10 days also isn’t...
by Nicky Walker | Feb 9, 2016 | Local Presence, Business, Call Handling
No matter what business you’re in getting close to your customers is a must. However, achieving that can be tricky, especially if you’re in one part of the country and they’re in another. One way of showing customers they’re at the front of your thoughts is by setting...
