by Nicky Walker | Nov 28, 2019 | Business, Call Handling, In the Office
Our IT boffins have been hard at work over the past few months to deliver our brand new telephone answering app and we are pleased to announce that it is now live and available for download. What is this new app and what can it do for me? Our new app has been designed...
by Nicky Walker | Mar 21, 2019 | Call Handling, Business
Requiring a telephone answering service is becoming more and more common. One of the top reasons for this is that companies are trying to stay on top of their game by staying close to their customers. Here are some reasons why you and your business should consider...
by Nicky Walker | Feb 27, 2019 | Business, Call Handling
We have seen unprecedented advancements in the technological area in the last few decades, which has completely transformed the way businesses used to be conducted. The availability of the latest technology has empowered businesses to connect on a global scale....
by Nicky Walker | Mar 30, 2018 | Call Handling
If you have ever been continually pestered by cold calls there is a good chance that some of them may have ended recently. That’s because a firm in Clydebank was recently raided by the Information Commissioner’s Office (ICO) after a suspected 200 million...
by Nicky Walker | Oct 17, 2017 | Call Handling, Business
We frequently read about the dangers, or perceived dangers, of smartphones these days, whether it be from arthritis in our thumbs to walking into a tree as we browse through our Facebook feed. But despite this, the number one danger still remains: actually receiving...
by Nicky Walker | Apr 6, 2017 | Virtual Receptionist, Call Handling, Diary Management
The need of a customer support service is now a necessity for many growing businesses; however, the budget constraint might not allow them to hire reception staff for providing this level of support and/or reception services. The solution to such a problem is by...