Divert calls using mobile network codes in the UK
Who is your mobile network provider?
Asda Mobile
BT Mobile
EE Mobile
GiggGaff
Lebara Mobile
Lyca Mobile
O2 Mobile
Plusnet
Sky Mobile
Smarty Mobile
TalkTalk/Talk Mobile
Tesco Mobile
Three/3
Utility Warehouse
Virgin Mobile
Vodafone
Voxi Mobile
Diverting/Call Forwarding on Tesco Mobile:
For further guidance please contact the Tesco Mobile Customer Service team on 0330 123 4050
Unfortunately call forwarding is not available on Tesco Mobile.
If you use an iPhone please see our guide here as a possible alternative solution or if you use an Android phone click here.
All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers. Please confirm this information with your network supplier.
Diverting/Call Forwarding on Lyca Mobile:
For further guidance please contact the Lyca Mobile Customer Service team on 0207 132 0322
Unfortunately call forwarding is not available on Lyca Mobile.
If you use an iPhone please see our guide here as a possible alternative solution or if you use an Android phone click here.
All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers. Please confirm this information with your network supplier.
Diverting/Call Forwarding on Lebara Mobile:
For further guidance please contact the Lebara Mobile Customer Service team on 0870 075 5588
Unfortunately call forwarding is not available on Lebara Mobile.
If you use an iPhone please see our guide here as a possible alternative solution or if you use an Android phone click here.
All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers. Please confirm this information with your network supplier.
Diverting/Call Forwarding on Voxi Mobile:
Unfortunately call forwarding is not available on Voxi Mobile.
If you use an iPhone please see our guide here as a possible alternative solution or if you use an Android phone click here.
All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers. Please confirm this information with your network supplier.
Diverting/Call Forwarding on Virgin Mobile:
For further guidance please contact the Virgin Mobile Customer Service team on 0345 454 1111
Unfortunately call forwarding is not available on Virgin Mobile.
If you use an iPhone please see our guide here as a possible alternative solution or if you use an Android phone click here.
All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers. Please confirm this information with your network supplier.
Diverting/Call Forwarding on Sky Mobile:
For further guidance please visit the call diversion section here on the Sky website or call them on 0333 7591 018
Call Divert on all calls:
- Activate and set number: *21*{NUMBER}#
- Call forwarding deactivate code: #21#
- Get status (On/Off): *#21#
Divert all calls when no answer within 15 seconds:
- Activate and set number: *61*{NUMBER}#
- Disable: #61#
- Get status (On/Off): *#61#
Divert calls if busy:
- Activate and set number: *67*{NUMBER}#
- Disable: #67#
- Get status (On/Off): *#67#
To check call diverts:
Sky do not appear to have a call forwarding check code.
All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers. Please confirm this information with your network supplier.
Diverting/Call Forwarding on Plusnet Mobile:
For further guidance please visit the call diversion section here on the Plusnet website or call them on 0800 079 1133
Call Divert on all calls:
- Activate and set number: *21*{NUMBER}#
- Disable: #21#
- Re-enable: *21#
- Get status (On/Off): *#21#
Code for forwarding calls when no answer within 15 seconds:
- Activate and set number: *61*{NUMBER}#
- Disable: #61#
- Re-enable: *61#
- Get status (On/Off): *#61#
Divert calls if busy:
- Activate and set number: *67*{NUMBER}#
- Disable: #67#
- Re-enable: *67#
- Get status (On/Off): *#67#
All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers. Please confirm this information with your network supplier.
Diverting/Call Forwarding on Asda Mobile:
For further guidance please contact the Asda Mobile Customer Service team on 0808 006 2732
Unfortunately call forwarding is not available on Asda Mobile.
If you use an iPhone please see our guide here as a possible alternative solution or if you use an Android phone click here.
All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers. Please confirm this information with your network supplier.
Diverting/Call Forwarding on a BT Mobile:
For further guidance please visit the call diversion section here on the BT website or call them on 0800 0121 335
Call Divert on all calls:
Dial ** and enter one of the following codes:
- 21 to divert all calls
- 61 to divert calls not answered after 15 seconds
- 62 to divert calls when your phone is switched off
- 67 to divert calls when your phone is engaged
Press the * key again
Enter the phone number you’re diverting calls to, replacing the 0 with +44
Press the # key and then press call
To cancel individual Call Diverts:
Dial ## then
- 21 to cancel divert all calls
- 61 to cancel divert calls not answered after 15 seconds
- 62 to cancel divert calls when your phone is switched off
- 67 to cancel divert calls when your phone is engaged
Then press the # key
- Dial ##002#
- Press call
To check Call Divert is on:
Press *, then press #
- 21 to check divert all calls
- 61 to check divert calls not answered after 15 seconds
- 62 to check divert calls when your phone is switched off
- 67 to check divert calls when your phone is engaged
Press the # key again
All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers. Please confirm this information with your network supplier.
Diverting/Call Forwarding on an EE Mobile:
For further guidance please visit the call diversion section here on the EE website or call them on 0800 956 6000
To set up a Call Divert On EE’s automated service:
- Call 150 then select option 1 > option 2 > option 4 > option 1
To cancel a Call Divert On EE’s automated service:
- Call 150 then select option 1 > option 2 > option 4 > option 2
You may also be able to divert via your device/handset settings:
Click here for Apple devices
Click here for Android devices
All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers. Please confirm this information with your network supplier.
Diverting/Call Forwarding on O2 Mobile:
For further guidance please visit the call diversion section here on the O2 website or call their Customer Service on 0344 809 0202.
Divert all calls when no answer/reply:
- Activate and set number: **61*{NUMBER}#
- Disable: #61#
- Re-enable: *61#
- Get status (On/Off): *#61#
Divert all calls if unreachable:
- Activate and set number: **62*{NUMBER}#
- Disable: #62#
- Re-enable: *62#
- Get status (On/Off): *#62#
Divert calls if busy:
- Activate and set number: **67*{NUMBER}#
- Disable: #67#
- Re-enable: *67#
- Get status (On/Off): *#67#
Divert all calls:
- Activate and set number: **21*{NUMBER}#
- Call forwarding deactivate code: #21#
- Re-enable: *21#
- Get status (On/Off): *#21#
All call diverts:
- Cancel and deregister all: ##002#
- Cancel and retain last used number: #002#
- Re-enable all (if number not deregistered): *002#
- Activate all and set number: **002*{NUMBER}#
All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers. Please confirm this information with your network supplier.
Diverting/Call Forwarding on GiggGaff:
For further guidance please visit the call diversion section here on the GiffGaff website.
Divert all calls when no answer/reply:
- Activate and set number: **61*{NUMBER}#
- Disable: #61#
- Re-enable: *61#
- Get status (On/Off): *#61#
Divert all calls if unreachable:
- Activate and set number: **62*{NUMBER}#
- Disable: #62#
- Re-enable: *62#
- Get status (On/Off): *#62#
Divert calls if busy:
- Activate and set number: **67*{NUMBER}#
- Disable: #67#
- Re-enable: *67#
- Get status (On/Off): *#67#
Divert all calls:
- Activate and set number: **21*{NUMBER}#
- Disable: #21#
- Re-enable: *21#
- Get status (On/Off): *#21#
All call diverts:
- Cancel and deregister all: ##002#
- Cancel and retain last used number: #002#
- Re-enable all (if number not deregistered): *002#
- Activate all and set number: **002*{NUMBER}#
All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers. Please confirm this information with your network supplier.
Diverting/Call Forwarding on Smarty Mobile:
For further guidance please visit the call diversion section here on the Smarty website or call their Customer Service on 0800 033 8011.
Divert All Calls:
- Activate: *21*[NUMBER]#
- Cancel & Retain: #21#
- Re-establish: *21#
- Cancel & Forget: ##21#
- Status: *#21#
If busy:
- Activate: *67*[NUMBER]#
- Cancel & Retain: #67#
- Re-establish: *67#
- Cancel & Forget: ##67#
- Status: *#67#
If unanswered:
- Activate: *61*[NUMBER]*[sec]#
- Cancel & Retain: #61#
- Re-establish: *61#
- Cancel & Forget: #161#
- Status: *#61#
If unreachable:
- Activate: *62*[NUMBER]#
- Cancel & Retain: #62#
- Re-establish: *62#
- Cancel & Forget: #+62#
- Status: *#62#
All Diverts:
- Activate: *002*[NUMBER]#
- Cancel & Retain: #002#
- Re-establish: *002#
- Cancel & Forget: #002#
- Status: *#002#
All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers. Please confirm this information with your network supplier.
Diverting/Call Forwarding on the Three Network:
For further guidance please contact Three customer service on 0333 338 1001
To set up Call Diverts:
Dial ** and enter one of the following codes:
- 21 to divert all calls
- 61 to divert calls not answered after 15 seconds
- 62 to divert calls when your phone is switched off
- 67 to divert calls when your phone is engaged
Press the * key again
Enter the phone number you’re diverting calls to, replacing the 0 with +44
Press the # key and then press call
To cancel individual Call Diverts:
Dial ## then
- 21 to cancel divert all calls
- 61 to cancel divert calls not answered after 15 seconds
- 62 to cancel divert calls when your phone is switched off
- 67 to cancel divert calls when your phone is engaged
Then press the # key
To cancel all Call Diverts:
- Dial ##002#
- Press call
To check Call Divert is on:
Press *, then press #
- 21 to check divert all calls
- 61 to check divert calls not answered after 15 seconds
- 62 to check divert calls when your phone is switched off
- 67 to check divert calls when your phone is engaged
Press the # key again
All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers. Please confirm this information with your network supplier.
Diverting/Call Forwarding on TalkTalk Mobile:
For further guidance please visit the call diversion section here on the TalkTalk website or call them on 0333 304 8064
Call Divert on all calls:
Dial ** and enter one of the following codes:
- 21 to divert all calls
- 61 to divert calls not answered after 15 seconds
- 62 to divert calls when your phone is switched off
- 67 to divert calls when your phone is engaged
Press the * key again
Enter the phone number you’re diverting calls to, replacing the 0 with +44
Press the # key and then press call
To cancel individual Call Diverts:
Dial ## then
- 21 to cancel divert all calls
- 61 to cancel divert calls not answered after 15 seconds
- 62 to cancel divert calls when your phone is switched off
- 67 to cancel divert calls when your phone is engaged
Then press the # key
- Dial ##002# to turn off call forwarding
- Press call
All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers. Please confirm this information with your network supplier.
Diverting/Call Forwarding on Utility Warehouse Mobile:
For further guidance please visit the call diversion section here on the Utility Warehouse website or call them on 0333 777 0777
To set up Call Diverts:
Dial ** and enter one of the following codes:
- 21 to divert all calls
- 61 to divert calls not answered after 15 seconds
- 62 to divert calls when your phone is switched off
- 67 to divert calls when your phone is engaged
Press the * key again
Enter the phone number you’re diverting calls to, replacing the 0 with +44
Press the # key and then press call
To cancel individual Call Diverts:
Dial ## then
- 21 to cancel divert all calls
- 61 to cancel divert calls not answered after 15 seconds
- 62 to cancel divert calls when your phone is switched off
- 67 to cancel divert calls when your phone is engaged
Then press the # key
To cancel all Call Diverts:
- Dial ##002#
- Press call
To check Call Divert is on:
Press *, then press #
- 21 to check divert all calls
- 61 to check divert calls not answered after 15 seconds
- 62 to check divert calls when your phone is switched off
- 67 to check divert calls when your phone is engaged
Press the # key again
All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers. Please confirm this information with your network supplier.
Diverting/Call Forwarding on the Vodafone Network:
For further guidance please visit the call diversion section here on the Vodafone website or call them on 03333 040191
PLEASE NOTE: Call forwarding is only available on Vodafone monthly contract services, not on Vodafone Pay-As-You-Go services.
If you use an iPhone please see our guide here as a possible alternative solution or if you use an Android phone click here.
To set up Call Diverts:
Dial ** and enter one of the following codes:
- 21 to divert all calls
- 61 to divert calls not answered after 15 seconds
- 62 to divert calls when your phone is switched off
- 67 to divert calls when your phone is engaged
Press the * key again
Enter the phone number you’re diverting calls to, replacing the 0 with +44
Press the # key and then press call
To cancel individual Call Diverts:
Dial ## then
- 21 to cancel divert all calls
- 61 to cancel divert calls not answered after 15 seconds
- 62 to cancel divert calls when your phone is switched off
- 67 to cancel divert calls when your phone is engaged
Then press the # key
To change the divert delay time::
- Dial **61*
- Enter the phone number you’re diverting calls to, replacing the 0 with +44
- Enter *10*
- Enter the number of seconds you want your divert delay to change to followed by *
- Press call
To cancel all Call Diverts:
- Dial ##002#
- Press call
To check Call Divert is on:
Press *, then press #
- 21 to check divert all calls
- 61 to check divert calls not answered after 15 seconds
- 62 to check divert calls when your phone is switched off
- 67 to check divert calls when your phone is engaged
Press the # key again
All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers. Please confirm this information with your network supplier.
Page Last Updated: October 23rd, 2024