Divert calls using mobile network codes in the UK

Who is your mobile network provider?

Asda Mobile

BT Mobile

EE Mobile

GiggGaff

Lebara Mobile

Lyca Mobile

O2 Mobile

Plusnet

Sky Mobile

Smarty Mobile

TalkTalk/Talk Mobile

Tesco Mobile

Three/3

Utility Warehouse

Virgin Mobile

Vodafone

Voxi Mobile

 

 

 

tesco divert options

Diverting/Call Forwarding on Tesco Mobile:

For further guidance please contact the Tesco Mobile Customer Service team on 0330 123 4050

Unfortunately call forwarding is not available on Tesco Mobile.

If you use an iPhone please see our guide here as a possible alternative solution or if you use an Android phone click here.

All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers.  Please confirm this information with your network supplier.

 

 

 

lyca divert options

Diverting/Call Forwarding on Lyca Mobile:

For further guidance please contact the Lyca Mobile Customer Service team on 0207 132 0322

Unfortunately call forwarding is not available on Lyca Mobile.

If you use an iPhone please see our guide here as a possible alternative solution or if you use an Android phone click here.

All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers.  Please confirm this information with your network supplier.

 

 

 

lebara divert options

Diverting/Call Forwarding on Lebara Mobile:

For further guidance please contact the Lebara Mobile Customer Service team on 0870 075 5588

Unfortunately call forwarding is not available on Lebara Mobile.

If you use an iPhone please see our guide here as a possible alternative solution or if you use an Android phone click here.

All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers.  Please confirm this information with your network supplier.

 

 

 

voxi divert options

Diverting/Call Forwarding on Voxi Mobile:

 

Unfortunately call forwarding is not available on Voxi Mobile.

If you use an iPhone please see our guide here as a possible alternative solution or if you use an Android phone click here.

All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers.  Please confirm this information with your network supplier.

 

 

virgin divert options

Diverting/Call Forwarding on Virgin Mobile:

For further guidance please contact the Virgin Mobile Customer Service team on 0345 454 1111

Unfortunately call forwarding is not available on Virgin Mobile.

If you use an iPhone please see our guide here as a possible alternative solution or if you use an Android phone click here.

All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers.  Please confirm this information with your network supplier.

 

 

 

sky mobile divert options

Diverting/Call Forwarding on Sky Mobile:

For further guidance please visit the call diversion section here on the Sky website or call them on 0333 7591 018

Call Divert on all calls:

  • Activate and set number: *21*{NUMBER}#
  • Disable: #21#
  • Get status (On/Off): *#21#

Divert all calls when no answer within 15 seconds:

  • Activate and set number: *61*{NUMBER}#
  • Disable: #61#
  • Get status (On/Off): *#61#

Divert calls if busy:

  • Activate and set number: *67*{NUMBER}#
  • Disable: #67#
  • Get status (On/Off): *#67#

    All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers.  Please confirm this information with your network supplier.

     

     

     

    plusnet divert options

    Diverting/Call Forwarding on Plusnet Mobile:

    For further guidance please visit the call diversion section here on the Plusnet website or call them on 0800 079 1133

    Call Divert on all calls:

    • Activate and set number: *21*{NUMBER}#
    • Disable: #21#
    • Re-enable: *21#
    • Get status (On/Off): *#21#

    Divert all calls when no answer within 15 seconds:

    • Activate and set number: *61*{NUMBER}#
    • Disable: #61#
    • Re-enable: *61#
    • Get status (On/Off): *#61#

    Divert calls if busy:

    • Activate and set number: *67*{NUMBER}#
    • Disable: #67#
    • Re-enable: *67#
    • Get status (On/Off): *#67#

      All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers.  Please confirm this information with your network supplier.

       

       

       

      Asda divert options

      Diverting/Call Forwarding on Asda Mobile:

      For further guidance please contact the Asda Mobile Customer Service team on 0808 006 2732

      Unfortunately call forwarding is not available on Asda Mobile.

      If you use an iPhone please see our guide here as a possible alternative solution or if you use an Android phone click here.

      All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers.  Please confirm this information with your network supplier.

       

       

       

      BT divert options

      Diverting/Call Forwarding on a BT Mobile:

      For further guidance please visit the call diversion section here on the BT website or call them on 0800 0121 335

      Call Divert on all calls:

      Dial ** and enter one of the following codes:

      • 21 to divert all calls
      • 61 to divert calls not answered after 15 seconds
      • 62 to divert calls when your phone is switched off
      • 67 to divert calls when your phone is engaged

      Press the * key again

      Enter the phone number you’re diverting calls to, replacing the 0 with +44

      Press the # key and then press call

       

      To cancel individual Call Diverts:

      Dial ## then

      • 21 to cancel divert all calls
      • 61 to cancel divert calls not answered after 15 seconds
      • 62 to cancel divert calls when your phone is switched off
      • 67 to cancel divert calls when your phone is engaged

      Then press the # key

      To cancel all Call Diverts:

      • Dial ##002#
      • Press call

       

      To check Call Divert is on:

      Press *, then press #

      • 21 to check divert all calls
      • 61 to check divert calls not answered after 15 seconds
      • 62 to check divert calls when your phone is switched off
      • 67 to check divert calls when your phone is engaged

      Press the # key again

      All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers.  Please confirm this information with your network supplier.

       

       

       

      EE divert options

      Diverting/Call Forwarding on an EE Mobile:

      For further guidance please visit the call diversion section here on the EE website or call them on 0800 956 6000

      To set up a Call Divert On EE’s automated service:

      • Call 150 then select option 1 > option 2 > option 4 > option 1

       

      To cancel a Call Divert On EE’s automated service:

      • Call 150 then select option 1 > option 2 > option 4 > option 2

      You may also be able to divert via your device/handset settings:

      Click here for Apple devices

      Click here for Android devices

      All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers.  Please confirm this information with your network supplier.

       

       

       

      O2 divert options

      Diverting/Call Forwarding on O2 Mobile:

      For further guidance please visit the call diversion section here on the O2 website or call their Customer Service on 0344 809 0202.

      Divert all calls when no answer/reply:

      • Activate and set number: **61*{NUMBER}#
      • Disable: #61#
      • Re-enable: *61#
      • Get status (On/Off): *#61#

      Divert all calls if unreachable:

      • Activate and set number: **62*{NUMBER}#
      • Disable: #62#
      • Re-enable: *62#
      • Get status (On/Off): *#62#

      Divert calls if busy:

      • Activate and set number: **67*{NUMBER}#
      • Disable: #67#
      • Re-enable: *67#
      • Get status (On/Off): *#67#

      Divert all calls:

      • Activate and set number: **21*{NUMBER}#
      • Disable: #21#
      • Re-enable: *21#
      • Get status (On/Off): *#21#

      All call diverts:

      • Cancel and deregister all: ##002#
      • Cancel and retain last used number: #002#
      • Re-enable all (if number not deregistered): *002#
      • Activate all and set number: **002*{NUMBER}#

      All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers.  Please confirm this information with your network supplier.

       

       

       

      giffgaff divert options

      Diverting/Call Forwarding on GiggGaff:

      For further guidance please visit the call diversion section here on the GiffGaff website.

      Divert all calls when no answer/reply:

      • Activate and set number: **61*{NUMBER}#
      • Disable: #61#
      • Re-enable: *61#
      • Get status (On/Off): *#61#

      Divert all calls if unreachable:

      • Activate and set number: **62*{NUMBER}#
      • Disable: #62#
      • Re-enable: *62#
      • Get status (On/Off): *#62#

      Divert calls if busy:

      • Activate and set number: **67*{NUMBER}#
      • Disable: #67#
      • Re-enable: *67#
      • Get status (On/Off): *#67#

      Divert all calls:

      • Activate and set number: **21*{NUMBER}#
      • Disable: #21#
      • Re-enable: *21#
      • Get status (On/Off): *#21#

      All call diverts:

      • Cancel and deregister all: ##002#
      • Cancel and retain last used number: #002#
      • Re-enable all (if number not deregistered): *002#
      • Activate all and set number: **002*{NUMBER}#

      All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers.  Please confirm this information with your network supplier.

       

       

       

      smarty divert options

      Diverting/Call Forwarding on Smarty Mobile:

      For further guidance please visit the call diversion section here on the Smarty website or call their Customer Service on 0800 033 8011.

      Divert All Calls:

      • Activate: *21*[NUMBER]#
      • Cancel & Retain: #21#
      • Re-establish: *21#
      • Cancel & Forget: ##21#
      • Status: *#21#

       

      If busy:

      • Activate: *67*[NUMBER]#
      • Cancel & Retain: #67#
      • Re-establish: *67#
      • Cancel & Forget: ##67#
      • Status: *#67#

       

      If unanswered:

      • Activate: *61*[NUMBER]*[sec]#
      • Cancel & Retain: #61#
      • Re-establish: *61#
      • Cancel & Forget: #161#
      • Status: *#61#

      If unreachable:

      • Activate: *62*[NUMBER]#
      • Cancel & Retain: #62#
      • Re-establish: *62#
      • Cancel & Forget: #+62#
      • Status: *#62#

       

      All Diverts:

      • Activate: *002*[NUMBER]#
      • Cancel & Retain: #002#
      • Re-establish: *002#
      • Cancel & Forget: #002#
      • Status: *#002#

      All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers.  Please confirm this information with your network supplier.

       

       

       

      three divert options

      Diverting/Call Forwarding on the Three Network:

      For further guidance please contact Three customer service on 0333 338 1001

      To set up Call Diverts:

      Dial ** and enter one of the following codes:

      • 21 to divert all calls
      • 61 to divert calls not answered after 15 seconds
      • 62 to divert calls when your phone is switched off
      • 67 to divert calls when your phone is engaged

      Press the * key again

      Enter the phone number you’re diverting calls to, replacing the 0 with +44

      Press the # key and then press call

       

      To cancel individual Call Diverts:

      Dial ## then

      • 21 to cancel divert all calls
      • 61 to cancel divert calls not answered after 15 seconds
      • 62 to cancel divert calls when your phone is switched off
      • 67 to cancel divert calls when your phone is engaged

      Then press the # key

      To cancel all Call Diverts:

      • Dial ##002#
      • Press call

       

      To check Call Divert is on:

      Press *, then press #

      • 21 to check divert all calls
      • 61 to check divert calls not answered after 15 seconds
      • 62 to check divert calls when your phone is switched off
      • 67 to check divert calls when your phone is engaged

      Press the # key again

      All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers.  Please confirm this information with your network supplier.

       

       

       

      talktalk divert options

      Diverting/Call Forwarding on TalkTalk Mobile:

      For further guidance please visit the call diversion section here on the TalkTalk website or call them on 0333 304 8064

      Call Divert on all calls:

      Dial ** and enter one of the following codes:

      • 21 to divert all calls
      • 61 to divert calls not answered after 15 seconds
      • 62 to divert calls when your phone is switched off
      • 67 to divert calls when your phone is engaged

      Press the * key again

      Enter the phone number you’re diverting calls to, replacing the 0 with +44

      Press the # key and then press call

       

      To cancel individual Call Diverts:

      Dial ## then

      • 21 to cancel divert all calls
      • 61 to cancel divert calls not answered after 15 seconds
      • 62 to cancel divert calls when your phone is switched off
      • 67 to cancel divert calls when your phone is engaged

      Then press the # key

      To cancel all Call Diverts:

      • Dial ##002#
      • Press call

      All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers.  Please confirm this information with your network supplier.

       

       

       

      Utility Warehouse divert options

      Diverting/Call Forwarding on Utility Warehouse Mobile:

      For further guidance please visit the call diversion section here on the Utility Warehouse website or call them on 0333 777 0777

      To set up Call Diverts:

      Dial ** and enter one of the following codes:

      • 21 to divert all calls
      • 61 to divert calls not answered after 15 seconds
      • 62 to divert calls when your phone is switched off
      • 67 to divert calls when your phone is engaged

      Press the * key again

      Enter the phone number you’re diverting calls to, replacing the 0 with +44

      Press the # key and then press call

       

      To cancel individual Call Diverts:

      Dial ## then

      • 21 to cancel divert all calls
      • 61 to cancel divert calls not answered after 15 seconds
      • 62 to cancel divert calls when your phone is switched off
      • 67 to cancel divert calls when your phone is engaged

      Then press the # key

      To cancel all Call Diverts:

      • Dial ##002#
      • Press call

       

      To check Call Divert is on:

      Press *, then press #

      • 21 to check divert all calls
      • 61 to check divert calls not answered after 15 seconds
      • 62 to check divert calls when your phone is switched off
      • 67 to check divert calls when your phone is engaged

      Press the # key again

      All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers.  Please confirm this information with your network supplier.

       

       

       

      vodafone divert options

      Diverting/Call Forwarding on the Vodafone Network:

      For further guidance please visit the call diversion section here on the Vodafone website or call them on 03333 040191

      PLEASE NOTE: Call forwarding is only available on Vodafone monthly contract services, not on Vodafone Pay-As-You-Go services.

      If you use an iPhone please see our guide here as a possible alternative solution or if you use an Android phone click here.

      To set up Call Diverts:

      Dial ** and enter one of the following codes:

      • 21 to divert all calls
      • 61 to divert calls not answered after 15 seconds
      • 62 to divert calls when your phone is switched off
      • 67 to divert calls when your phone is engaged

      Press the * key again

      Enter the phone number you’re diverting calls to, replacing the 0 with +44

      Press the # key and then press call

       

      To cancel individual Call Diverts:

      Dial ## then

      • 21 to cancel divert all calls
      • 61 to cancel divert calls not answered after 15 seconds
      • 62 to cancel divert calls when your phone is switched off
      • 67 to cancel divert calls when your phone is engaged

      Then press the # key

      To change the divert delay time::

      • Dial **61*
      • Enter the phone number you’re diverting calls to, replacing the 0 with +44
      • Enter *10*
      • Enter the number of seconds you want your divert delay to change to followed by *
      • Press call

       

      To cancel all Call Diverts:

      • Dial ##002#
      • Press call

       

      To check Call Divert is on:

      Press *, then press #

      • 21 to check divert all calls
      • 61 to check divert calls not answered after 15 seconds
      • 62 to check divert calls when your phone is switched off
      • 67 to check divert calls when your phone is engaged

      Press the # key again

      All information is correct to the best of our knowlege, although Connect cannot guarantee the veracity of information obtained from third party suppliers.  Please confirm this information with your network supplier.

      Page Last Updated: May 3rd, 2023

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